Addiction Helpline – Needed Help vs Dependence

Image showing addiction helpline counsellors

Those with little or no experience of addiction may be under the impression that those affected by addiction are weak people with no willpower. Addiction is a very misunderstood illness, and there is still a certain amount of stigma attached to it. It is easy to say that alcoholics and drug addicts should simply stop drinking or taking drugs. But it is never that easy; if it were, there would not be anyone affected by addiction, and there would be no need for an addiction helpline.

The reality is that addiction is a recognised illness that affects the way the brain functions. Those who become addicted to drugs or alcohol do not choose this path. Yes, they make the initial choice to drink alcohol or to take drugs, but none of them make a conscious decision to develop an addiction that could ultimately destroy their lives.

What Causes Addiction?

Not every person who drinks alcohol or takes drugs will develop an addiction. The truth is that some individuals are at greater risk of developing this illness because they have a number of factors that could influence this. These could include a family history of addiction, mental health problems, socio-economic status, unresolved trauma, and early exposure to chemical substances.

Getting Help for Addiction from an Addiction Helpline

Image showing an anxious woman calling an addiction helplineIt is important to remember that addiction will not simply go away by itself. It is a progressive disease, and if left untreated, it will simply get worse. One of the biggest obstacles facing those with addiction issues is knowing how to access treatment. Our addiction helpline exists to make it easier for those affected by this destructive illness. offers free, confidential advice to those who are affected by addiction, either directly or indirectly. We understand that this illness has a devastating impact on the entire family, and we are here to offer advice and support to family members too.

Our addiction helpline is available 24 hours a day and is completely free and confidential. Nothing you say will be shared with anyone else without your express permission. Feel free to contact us today for information about addiction as well as advice on the treatments available in your area. Our trained staff are compassionate and caring, and many have been through recovery journeys of their own. This gives them a first-hand knowledge of addiction and the impact it can have.

What We Do

We know that many fantastic treatment providers offer first-class addiction services to those affected. But we also know that many people simply do not know where to find them. Rather than spending hours trawling through search engines looking for information on treatment providers in your area or beyond, you can simply contact us here as we have already compiled all the information on addiction treatment that you will ever need.

We have a massive database of organisations both in the private and public sector, and we know which providers will offer the most effective treatment based on an individual’s circumstances and needs. Our addiction helpline is free and easy to use and will provide you with all the details you need to help you make an informed choice regarding your care.

Addiction Denial

Another common barrier to addiction recovery is denial. This is common among addicts who for one reason or another may not be ready to accept help. Some addicts have never tried to quit drinking or taking drugs so do not actually realise that they have become physically dependent. They may be heard telling family members and friends that they do not have a problem.

Others cannot comprehend the fact that they could be classed as ‘addicts’ because, in their mind, they do not fit the profile of an addict. The affected individual might be aware that he or she drinks more than they should but do not see themselves as being addicted to alcohol. To them, an alcoholic is someone who drinks all day, every day or someone who is homeless and drinks from bottles in a brown paper bag.

Here at, we know how difficult it can be to family members when an addicted loved one is practising denial. It is frustrating when you can clearly see that alcohol or drugs are having an adverse impact on the life of someone you love, especially when that person refuses to see it. It is equally frustrating knowing that there is nothing you can do to force an addicted loved one to get help.

If you are struggling because of a loved one’s addiction problems, then contact us here on our addiction helpline. We can provide you with information on the various treatment options available. We may even be able to recommend an intervention specialist who can assist in getting your loved one to recognise his or her addiction.

Addiction Treatment Options

Image of a patient and a counsellor speakingThere are many options when it comes to addiction treatment. Rehabilitation programmes can be accessed through residential or outpatient facilities, and we will refer you to the most suitable clinic based on your needs.

We know that while residential care provides the most intensive approach to addiction treatment, it is not right for everyone. Patient care and safety are at the heart of everything we do and we will never refer a patient to a particular clinic for any other reason than it being the best option for the individual. We know that some patients will fare better in an outpatient setting, and we understand that money constraints can be an issue for others. Our priority is to ensure that as many people as possible can access the treatments they need. That is why we work with organisations from all spectrums. We have contacts in private clinics, charity organisations, local support groups, and NHS run programmes.

By using our addiction helpline, you can be sure of invaluable, confidential and free advice with no obligation on your part. If you want advice for you or a loved one, or if you simply want someone to talk to about your problems, call us today.

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Who am I contacting?

Calls and contact requests are answered by admissions at

UK Addiction Treatment Group.

We look forward to helping you take your first step.

0203 553 0324